END USER LICENSE AGREEMENT (EULA)
Last Updated: November 8, 2026
This End User License Agreement (“Agreement”) is a binding legal agreement between you (“User” or “you”) and 12th Sign Industries LLC, operating the giftza mobile application (“we,” “our,” or “us”) regarding your use of the giftza mobile application (the “App”).
By downloading, installing, or using the App, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not download, install, or use the App.
1. ACKNOWLEDGEMENT OF APPLE / GOOGLE PLAY STORE PARTICIPATION
You and giftza acknowledge that this Agreement is concluded solely between you and giftza, and not with Apple Inc. or Google LLC. giftza, not Apple or Google, is solely responsible for the App and the content thereof. The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded or Google-approved products that you own or control, and as permitted by the Usage Rules set forth in the App Store and Google Play Terms of Service.
2. LICENSE GRANT
giftza grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the App on mobile devices owned or controlled by you, strictly in accordance with the terms of this Agreement and our Terms of Service.
3. MAINTENANCE AND SUPPORT
giftza is solely responsible for providing any maintenance and support services with respect to the App, as specified in this Agreement or as required under applicable law. You and giftza acknowledge that neither Apple nor Google has any obligation whatsoever to furnish any maintenance and support services with respect to the App.
4. USER GENERATED CONTENT (UGC) AND CODE OF CONDUCT
giftza allows users to input personalized data, including profile names, clothing brands, size information, hobbies, favorite cuisines, entertainment choices, personal lifestyle categories, and custom group titles (“User Generated Content” or “UGC”). You retain ownership of your UGC, but you are entirely responsible for the content you create and share.
STRICT USER CODE OF CONDUCT:
You explicitly agree that you will not submit, post, upload, or share any UGC that:
-Is defamatory, libelous, abusive, harassing, threatening, or bullying toward any other user or group member.
-Contains explicit, obscene, pornographic, or sexually suggestive material or language.
-Promotes hate speech, violence, discrimination, or illegal activities.
-Infringes upon the intellectual property rights, privacy rights, or publicity rights of any third party.
-Impersonates any other individual or entity.
5. ZERO-TOLERANCE POLICY FOR ABUSIVE BEHAVIOR AND CONTENT
In accordance with mobile application store safety requirements, giftza enforces a strict zero-tolerance policy against objectionable content and abusive behavior.
Content Moderation & Filtering: We reserve the right (but assume no obligation) to monitor, review, filter, or delete any UGC, group profiles, or user records at any time, without prior notice, if we determine the content violates this Agreement.
Administrative Oversight: Designated group administrators maintain the absolute authority to review, approve, deny, or immediately eject any member from their managed database circles to maintain a safe environment.
Reporting Mechanism & 24-Hour Enforcement: If you encounter objectionable content or abusive behavior by another user within the App, you must report it immediately to support@giftza.app. We enforce a strict 24-hour review policy. All reported violations will be investigated, and non-compliant content or users will be removed from the platform within 24 hours of receiving the report.
6. TERMINATION AND ACCUMULATED DATA REMOVAL
Sanctions for Violations: Any violation of the strict UGC standards outlined in Section 4 will result in immediate disciplinary action. We reserve the absolute right to suspend your access, permanently terminate your account, remove your content, or block your device reference from accessing our database cloud networks, with or without warning.
Account Deletion: Users may request complete removal of their account data at any time via the App’s Settings panel. Upon account deletion, all personal data, custom preferences, and group interaction pointers will be removed from our active systems.
7. WARRANTY AND NO LIABILITY FOR APP STORE PROVIDERS
The App is provided to you “AS IS” and “AS AVAILABLE” with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, giftza disclaims all warranties, whether express, implied, statutory, or otherwise.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple or Google, and they may refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, neither Apple nor Google will have any other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be giftza’s sole responsibility.
8. PRODUCT CLAIMS, INTELLECTUAL PROPERTY, AND LEGAL COMPLIANCE
Product Claims: You acknowledge that giftza, not Apple or Google, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of that App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
Intellectual Property Rights: You and giftza acknowledge that, in the event of any third-party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, giftza, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
9. THIRD-PARTY TERMS OF AGREEMENT
You must comply with applicable third-party terms of agreement when using the App (for example, you must not be in violation of your wireless data service agreement or network carrier terms when executing real-time Firestore database queries inside the App).
10. THIRD-PARTY BENEFICIARY
You and giftza acknowledge and agree that Apple and Google, and their subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.
11. GOVERNING LAW AND CONTACT INFO
This Agreement shall be governed and construed in accordance with your local jurisdiction's regulations.
For inquiries, support requests, or to report user abuse, please contact:
12th Sign Industries LLC
App: giftza
Email: support@giftza.app